Microsoft Word suddenly freezing when trying to browse for files.
Today I have had several reports of people freezing in Microsoft Word and Outlook for no particular reason. Well, the problems is a result of a recent series of Microsoft Updates that affect browsing. Fortunately there is a fix published April 15, 2006. You can read Microsoft Article 918165 and retrieve the fix.
This is the link: http://support.microsoft.com/default.aspx/kb/918165
SYMPTOMS
After you install security update MS06-015 (908531) - THIS IS NOT THE FIX!!(http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx), you may experience one of more of the following issues:
- Unable to access special folders like "My Documents" or "My Pictures".Microsoft Office applications may stop responding when you attempt to save or open Office files in the "My Documents" folder.
- Office files in the "My Documents" folder are not able to open in Microsoft Office.Opening a file through an application's File / Open menu causes the program to stop esponding .
- Typing an address into Internet Explorer’s address bar has no effect.
- Right-clicking on a file and selecting Send To has no effect.
- Clicking on the plus (+) sign beside a folder in Windows Explorer has no effect.
Some third-party applications stop responding when opening or saving data in the “My Documents” folder.